Lvchun Kuangsan Trading Co., Ltd. Warranty Policy

Thank you for choosing Lvchun Kuangsan Trading Co., Ltd.'s fabric and general merchandise products. We pride ourselves on quality merchandise and exceptional customer service, and are committed to ensuring your satisfaction with our products. If you experience any product quality issues, our warranty policy will support you.

1. Warranty Coverage

All fabric and general merchandise products sold by our company are covered by a 12-month warranty from the date of purchase.

This warranty covers functional failures due to defects in materials or workmanship, but does not cover problems caused by normal wear and tear, misuse, abuse, or improper operation.

2. Warranty Service

If you believe your product has a warranty-covered quality issue, please contact our customer service team immediately for an evaluation.

After confirming the issue, we will provide a free repair, replacement, or refund, depending on the specific circumstances.

3. Warranty Request Process

Please contact us by email (service@mail.tvr-store.com) or phone (19224347923) and provide the following information:

Proof of purchase (order number or receipt)

Product photos and a detailed description of the problem

After receiving your request, our customer service team will guide you through the next steps.

4. Exclusions

The warranty does not apply to product damage caused by accidents, natural disasters, or unauthorized repairs or modifications.

Repairs performed by unauthorized third parties are not covered by the warranty.

5. Contact Us

If you have any questions about our warranty policy or need further assistance, please feel free to contact us:

Tel: 19224347923

Email: service@mail.tvr-store.com

Address: LL861, 3rd Floor, Former Township Enterprise Bureau Office Building, Jiexin Garden, Daxing Town, Lvchun County, Honghe Hani and Yi Autonomous Prefecture, Yunnan Province

We are committed to providing every customer with reliable products and timely after-sales support. Thank you for your trust and support of Lvchun Kuangsan Trading Co., Ltd.!